BYV Privacy Policy

Consultation Form Information

When you request a consultation for our software development services, we collect:

• First and last name
• Company name and your job title
• Work email address
• Country location
• Project budget range
• Services you're interested in (AI solutions, infrastructure, etc.)
• Project description and requirements

AI Chat Widget Data

When you use our AI chat widget for support or inquiries:

• Chat messages and conversation history
• Session information for conversation continuity

Note: Chat data is stored in your browser and can be cleared at any time.

Information We Do NOT Collect

Unlike many websites, BYV does not collect:

• Cookies for tracking or analytics
• IP addresses for profiling
• Browser fingerprinting data
• Page navigation patterns
• Search terms or referral sources
• Social media tracking pixels

Consultation Requests

Information from consultation forms is used to:

• Send your consultation request directly to our team ([email protected])
• Schedule consultation calls within 24 hours
• Prepare detailed proposals and project timelines
• Follow up with project updates and communications
• Understand your specific software needs for garment factories or restaurants

AI Chat Support

Chat data is used to:

• Provide continuous conversation experience across sessions
• Answer questions about our AI solutions and software services
• Improve our AI chat responses and support quality

Email Communications

We use your email address to:

• Send consultation confirmations and project proposals
• Provide technical updates about your custom software projects
• Share relevant information about our AI and infrastructure services
• Respond to your specific questions about garment or restaurant software

We do not send marketing emails without your explicit consent, and you can opt out at any time.

Service Providers

We use trusted third-party services to deliver our consultation requests and process AI chat messages. These services are bound by strict data protection agreements and only process information necessary to provide our services.

Client Project Development

When developing custom software solutions for your business, we may need to integrate with your existing systems or recommended third-party platforms. We only share information necessary for project delivery and maintain strict confidentiality agreements.

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

What We Do NOT Share

• We do not sell your personal information to third parties
• We do not share data with advertising networks
• We do not use your information for marketing to other companies
• We do not share consultation details with competitors

Access and Update Your Information

You can request access to, update, or delete your consultation information by contacting us at [email protected]. We'll respond to your request within 48 hours.

Chat Data Control

Since chat data is stored in your browser, you have full control:

• Clear chat history using the "Clear Chat" button in the widget
• Clear your browser data to remove all chat history

Email Communications

You can opt out of project updates and follow-up emails by:

• Replying to any email with "unsubscribe"
• Contacting us directly at [email protected]
• Requesting to be removed from our contact list

Data Portability

For ongoing software projects, we can provide your project data in commonly used formats to facilitate migration or integration with other systems, subject to technical feasibility and project agreements.